Digital transformation is essential for all businesses, especially if you want to streamline your process for achieving your business goals and KPIs. Incorporating digital technologies into your enterprise helps you scale operations, meet market requirements, and provide better customer experiences.
The problem is that digital transformation often leads to cybercrime, which feeds on new and vulnerable technologies like artificial intelligence, machine learning, and SaaS tools. These technologies require sharing sensitive business data with vendors and other partners, which can result in phishing attacks, software supply chain attacks, cyberextortion, identity fraud, and stolen financial and payment card data.
Let’s discuss the link between digital transformation and cybercrime, and how a solution for vendor risk assessment provides peace of mind.
Digital transformation, explained
Digital transformation is the process of investing in technologies to create new business processes and experiences. It’s an all-encompassing term that means different things to different businesses but might involve:
- Implementing new digital tools like software and mobile applications to improve customer or sales outcomes
- Using machine learning algorithms to generate real-time business insights
- Purchasing new infrastructure like servers and data centers to enhance day-to-day IT processes
Global digital transformation spending is estimated to total $1.8 trillion in 2022 and rise to $2.8 trillion in 2025 — a more than 55% increase in just four years.
The link between digital transformation and cybercrime
Digital transformation involves working with multiple partners that deliver digital tools and infrastructure to your organization. These partners might include software vendors that develop and sell solutions like customer relationship management (CRM) systems, enterprise resource planning (ERP) systems, SaaS tools, and other data platforms.
Unfortunately, not all vendors care about security as much as you do, which opens up your business cybersecurity threats. Due to the enormous demand for new software — experts predict the global business software and services market revenue will reach $813.4 billion in 2028. Due to this, some vendors might skip testing and quality assurance protocols when developing new products, resulting in software with serious security vulnerabilities. Other vendors might not update their products with the latest security patches and fixes, potentially exposing your data to bad actors.
Another problem is the speed at which digital transformation happens in many enterprises. Some companies — eager to implement new technologies for rapid growth — don’t thoroughly research vendors and end up with ‘bad’ software that could jeopardize their business operations.
A recent example of the potential dangers of digital transformation is the much-publicized SolarWinds hack — a software supply chain attack that impacted thousands of computer systems, including those at the highest levels of government. System users who purchased SolarWinds’ Orion management software for digital transformation inadvertently downloaded malicious code when updating the tool, resulting in stolen data and compromised networks. In this case, the vendor was responsible for a critical lapse in security.
How to improve cybersecurity during digital transformation
Digital transformation can benefit your company in multiple ways, but you should be wary of any vendors you work with since you may still be vulnerable to various cybersecurity risks. Assessing vendor security risk is the easiest way to achieve this goal.
Privva’s vendor risk assessment management solution facilitates a simple two-step process for improving vendor security during digital transformation:
- Catalog existing vendors with access to your sensitive data based on risk. Privva can use any existing risk assessment in your organization to catalog vendors or create a custom solution.
- Evaluate future vendors beforethey gain access to your data. Privva evaluates the risk profiles of vendors during the evaluation, contracting, and implementation stages of digital transformation.
Companies often forget about vendor security when investing in digital transformation. The truth is that cybersecurity risks increase when implementing new software and infrastructure into your organization, potentially resulting in data breaches, malware, software supply chain attacks, and other threats. Using a vendor risk assessment management solution such as Privva can solve this issue.
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Smarsh® is the recognized global leader in electronic communications archiving solutions for regulated organizations. Smarsh provides innovative capture, archiving, e-discovery, and supervision solutions across the industry’s widest breadth of communication channels.
Scalable for organizations of all sizes, the Smarsh platform provides customers with compliance built on confidence. It enables them to strategically future-proof as new communication channels are adopted, and to realize more insight and value from the data in their archive. Customers strengthen their compliance and e-discovery initiatives and benefit from the productive use of email, social media, mobile/text messaging, instant messaging and collaboration, web, and voice channels.
Smarsh serves a global client base that spans the top banks in North America and Europe, along with leading brokerage firms, insurers, and registered investment advisors. Smarsh also enables state and local government agencies to meet their public records and e-discovery requirements. For more information, visit www.smarsh.com.
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