While mobile phone calls are still a popular way to keep in touch with friends and family, most adults would rather go without them for a day than forgo their favourite messaging apps if they had to choose between them, according to new research published by Office of Communications (Ofcom).
Online communication services like WhatsApp and Snapchat have become increasingly important to our daily lives. So, Ofcom has been taking a closer look at how people use them outside of work, how they affect the role of traditional telecoms services, and how these markets may evolve in future.
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