Display of licensed status consultation response

Jul 30th '20

In early 2020, the Gambling Commission consulted on proposals to update licence condition 8.1 (display of licensed status) for gambling operators offering gambling products online.


The Commission’s consultation proposals wanted to make changes to licence condition 8.1.1 and 8.1.2 and to introduce a new licence condition (licence condition 8.1.3). These changes aimed to:


  • standardise the type of information that must be displayed on business-to-customer (B2C) and business-to-business (B2B) websites and mobile applications about an operator’s licensed status, and
  • extend the requirements to non-commercial societies, local authorities and external lottery managers offering access to lottery products online.


The Commission’s objective in making these changes is to improve visibility of a licensee’s licensed status for customers of online gambling products, supporting work to keep gambling fair and safe.


Standardisation of the form of displayed licensed statuses will also enable the Commission to better use data tools when they carry out compliance activity to check the licensed status of a gambling website or mobile application.


The Commission received 30 written responses to the consultation which ran for 12 weeks. The consultation response document summaries the responses received and explains their final position on each proposal.


Changes to the Licence Conditions and Codes of Practice (LCCP) because of this consultation will take effect on 31 October 2020.


They will affect all online B2C operators, remote B2B operators, non-commercial societies and local authorities holding society lotteries licences, and external lottery managers. Alongside changes to licence condition 8.1, the Commission plan to produce guidance for operators on the format to be used for displaying licensed status.


Source: Gambling Commission