Supporting the right of access for people with experience of the care system in Scotland

Feb 28th '24

By Dominique Mitchell is Senior Policy Officer at the Information Commissioner’s Office (ICO).


Records of personal information are so important to people who have experience of the care system, as they are often key to understanding their personal history and identity. From reports written by social workers to photographs capturing memories, family and friends, records from someone’s time growing up in care can contain a large amount of personal information.


Under data protection law, everyone has rights over their own personal information. This includes the right to ask for their personal information from an organisation using a Right of Access request (sometimes known as a subject access request or SAR) and receive a copy of this information within a calendar month, unless an extension is requested.


Read the full article, here.


Source: ICO


Related: ICO calls for people to share experiences accessing care records as it vows to improve support


About the ICO

  1. The ICO is the UK’s independent regulator for data protection and information rights law, upholding information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
  2. The ICO has specific responsibilities set out in the Data Protection Act 2018 (DPA2018), the United Kingdom General Data Protection Regulation (UK GDPR), the Freedom of Information Act 2000 (FOIA), Environmental Information Regulations 2004 (EIR), Privacy and Electronic Communications Regulations 2003 (PECR) and a further five acts and regulations.
  3. The ICO can take action to address and change the behaviour of organisations and individuals that collect, use and keep personal information. This includes criminal prosecution, non-criminal enforcement and audit.
  4. To report a concern to the ICO telephone the helpline 0303 123 1113 or go to


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