ICO investigation into your business?

Sep 25th '23

It is intimidating to start with to learn that the Information Commissioner’s Office (ICO) is looking into your company for a potential violation of direct marketing laws. But the fear truly comes in when you are confronted with a series of inquiries and requests for documentation about laws that most people have never heard of.


The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) apply to your company if you use the phone or any electronic means (SMS, email, direct messages via social media) to contact customers for marketing purposes.


But the question is, if you were to come up against the ICO, can you provide “copies of any policies, procedures or training materials used to inform staff about compliance with PECR” – as requested in Q.14 of the ICO’s investigation letter?


If the answer is no, you need to enrol your staff on The Direct Marketing Laws online training course, which will teach them all they need to know to ensure your business is PECR compliant, helping you minimise the risk of investigation and prove your team has received the appropriate training should the ICO come knocking.


About us

At LS Consultancy, we provide a cost-effective and timely bespoke services including data protection compliance support services to make sure all your advertising and campaigns are compliant, clear and suitable for their purpose.


Our range of innovative solutions can be tailored to suit your unique requirements, no matter whether you’re currently working from home, or are continuing to go into the office. Our services can be deployed individually or combined to form a broader solution to release your energies and focus on your clients.


Contact us today for a chat or send us an email to find out how we can support you in meeting your current and future challenges with confidence.


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