ICO enforcement notices against five public authorities

Mar 5th '24

The Information Commissioner’s Office (ICO) has issued enforcement notices against five public authorities for continued failings to meet FOI obligations.


John Edwards, the Information Commissioner, has written an open letter to remind public organisations that transparency is essential and resources must be dedicated to access information.


Sussex Police and South Yorkshire Police had large backlogs of FOI requests – Sussex Police had 753 and South Yorkshire Police had 390. Sussex Police had a compliance rate of just 32% and South Yorkshire Police’s compliance rate was under 18%.


The Financial Services Ombudsman (FSO) and Department for Education (DfE) have shown inconsistency with FOI response times – FSO responding to only 65% of requests in 2022/23 and DfE’s response rate has been lower than 80% since 2019.


The Foreign, Commonwealth and Development Office had a consistently poor performance of time limits for responding to FOI requests. From July – September 2023 only 33% of requests were answered within the deadline and 55% within the extension.


Read the enforcement notices here.


The ICO has many resources to help you get FOI right and reduce the administrative burden on your organisation.


👉🏽ICO ‘FOI in 90 seconds’ guide

👉🏽And basic FOI response templates


Source: ICO


About the ICO

  • The Information Commissioner’s Office (ICO) upholds information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
  • The ICO has specific responsibilities set out in the Data Protection Act 2018 (DPA 2018), the UK General Data Protection Regulation (UK GDPR), the Freedom of Information Act 2000, Environmental Information Regulations 2004, and Privacy and Electronic Communications Regulations 2003.
  • The ICO can take action to address and change the behaviour of organisations and individuals that collect, use and keep personal information. This includes criminal prosecution, non-criminal enforcement and audit.
  • To report a concern to the ICO telephone our helpline 0303 123 1113 or go to ico.org.uk/concerns.


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