How to stop gambling marketing texts and emails


INSIGHT
Published
Mar 10th '21
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You should only receive marketing texts messages or emails from a gambling business if you’ve given your consent for them to do so.

 

Stop unwanted marketing texts

If you get a marketing text that you don’t want, follow the opt-out instructions in the message.

 

Usually you’ll need to text ‘STOP’ to a phone number or 5 digit number. The organisation should then stop sending you marketing texts.

 

Report unwanted texts

You can also report the messages to your mobile network operator. They might may be able to stop you getting any future spam messages from that number.

 

You can either contact your network operator’s customer services, or forward spam text messages to 7726.

 

If you still get marketing texts from the business, you can report them to the Information Commissioner’s Office (ICO).

 

You can find out more about the rules for marketing communications by text message on the ICO website.

 

Stop unwanted marketing emails

Click the ‘unsubscribe’ link provided in the email. The business should then stop sending you marketing emails.

 

You could also contact the gambling business to request that they stop sending you emails.

 

Report unwanted emails

If you still get marketing emails, you can report them to the Information Commissioner’s Office (ICO).

 

You can find out more about the rules for marketing communications by email on the ICO website.

 

Source: Gambling Commission

 

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