Navigating the evolving landscape of credit information: Comprehensive guide for FCA-Regulated Firms

Dec 8th '23

In the dynamic realm of financial services, the importance of managing credit information effectively cannot be overstated. The Financial Conduct Authority (FCA), the UK’s financial regulatory body, has recently introduced a comprehensive package of remedies aimed at enhancing the credit information market. This guide delves into these developments, offering crucial insights for FCA-regulated firms. Understanding and adapting to these changes is not just a regulatory requirement but a strategic imperative for maintaining a competitive edge in the market.


Key remedies proposed by the FCA


  • Reformed Industry Governance: The Birth of CRGB

The FCA’s initiative introduces a new governance framework, spearheaded by the creation of the Credit Reporting Governance Body (CRGB). This entity is envisioned as a cornerstone in reforming the industry’s approach to managing credit information. The CRGB’s mandate will encompass the enhancement of data quality, ensuring inclusivity in representation, and fostering transparency and accountability in credit reporting.


  • Mandatory Reporting and Common Data Format

A pivotal aspect of the FCA’s remedies is the introduction of mandatory reporting requirements. This move aims to standardize the data reporting process, enhancing the consistency and accuracy of information relayed to Credit Reference Agencies (CRAs). The adoption of a common data format is expected to streamline data sharing, thereby improving the overall efficiency of the credit information ecosystem.


  • Industry-Led Initiatives with FCA Oversight

The remedies package includes several industry-led initiatives, where the FCA will provide necessary guidance and oversight. These initiatives are designed to foster innovation and agility in the industry, allowing for a more responsive approach to evolving market dynamics.


What Should Firms Consider?


  • Engaging with Industry-Led Initiatives

Firms not directly involved in the Interim Working Group (IWG) must stay informed and prepared to review and provide feedback on the group’s outputs. Active engagement in these processes is crucial for ensuring that the evolving frameworks align with your firm’s operational realities.


  • Technical Implementation and Cost Implications

The shift to a common data reporting format necessitates technical adaptations. Firms must assess the technical and financial implications of these changes, preparing for potential costs and operational adjustments.


  • Competition and Data Sharing

The FCA’s focus on enhancing competition through mandatory data sharing presents both challenges and opportunities for lenders. Firms need to navigate the complexities of sharing credit information, balancing regulatory compliance with competitive positioning.


Next Steps: From Planning to Implementation


  • The Role of the Interim Working Group

The IWG is set to start developing proposals for the CRGB in early 2024. The group’s recommendations will be pivotal in shaping the future operational model of the CRGB. Firms must monitor the IWG’s progress and prepare to adapt to the forthcoming changes.


  • Prioritising Data Quality Improvements

The FCA’s emphasis on data quality underscores the need for firms to prioritize their data management practices. The upcoming consultation on mandatory data sharing rules, expected by the end of 2024, will be a critical milestone in this journey.



The FCA’s remedies package marks a significant shift in the UK’s credit information landscape. Firms must proactively adapt to these changes, ensuring compliance and leveraging new opportunities for competitive advantage. Staying informed and engaged is key to successfully navigating this evolving terrain.


We hope this article proves insightful and the download helps you get past these issues for your business. Thank you for reading!


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