In or out? Cross-border media and the ASA’s jurisdiction

Apr 29th '21

After consultation Committee of Advertising Practice (CAP) updated the wording in the Scope of the CAP Code in relation to jurisdictional matters, with the changes taking effect from February 2021.  For a look at what’s in and what’s out, here’s a bitesize guide to help explain what the Code applies to.


What’s in?

The Code doesn’t apply to ads on websites, apps and cross-border platforms unless they meet at least one of the following criteria:


  • Non-paid-for marketing communications from or by marketers with a UK registered company address.
  • Marketing communications appearing on websites with a “.uk” top-level domain.
  • Paid-for marketing communications from or by marketers targeting people in the UK.


So own websites, social media pages and app content for marketers based in the UK will fall within the scope of the CAP Code.  The reference to “.uk” top-level domain applies to all marketers, regardless of where they’re based.  If your website ends with, the CAP Code will apply.


How would an ad target UK consumers?

Paid-for ads will fall within the remit of the Code if they target UK consumers.  The list of criteria that might indicate this isn’t exhaustive, but some things that might be taken into account include:


  • Where it’s appeared – if an ad has appeared on a website based in the UK then it’s likely that it’s targeting a UK audience.
  • By the way they’re served – has an ad been targeted to someone based on their location?
  • The content – is there something about the content that targets UK consumers?  This could take the form of using prices in Pounds Sterling or referring to a product or service that’s only available in the UK.


And what’s out?

  • Non-paid-for marketing communications on websites, apps and cross-border platforms from or by marketers without a UK registered company address.
  • Paid-for marketing communications on websites, apps and cross-border platforms not targeted at UK consumers.


What happens with those?

The Advertising Standards Authority (ASA) is a member of the European Advertising Standards Alliance (EASA) which co-ordinates cross-border complaints between self-regulatory organisations across most members of the European Union and many non-European countries.  If an ad falls outside the scope of the CAP Code the ASA may be able to refer it via this process if there’s an equivalent organisation in that country.


If the ASA isn’t able to refer a complaint via this process (either because a self-regulatory organisation doesn’t exist or isn’t part of EASA), then it will consider taking what action it can if the ad specifically targets UK consumers.


Other factors that would increase the likelihood of a marketing communication being regarded as targeting UK consumers include:


  • Prices being given in Sterling;
  • Consumers being provided with a UK telephone number or geographic address for support;
  • Consumers being invited to visit physical premises in the UK; and
  • The marketer being subject to regulation under UK regimes (for example, being subject to regulation by the Gambling Commission).


What about direct marketing?

The CAP Code will apply to any direct marketing communications (emails, mailings and the like) sent from marketers within the UK.  If sent from abroad they’ll fall within the jurisdiction of the relevant organisation in that country.  In instances where a referral via EASA isn’t possible, the ASA will take what action it can.


Anything else?

For the full detail, you can read CAP’s full statement on the Application of CAP Code to marketing communications appearing on websites, apps and cross-border platforms.


And don’t forget that CAP’s  Copy Advice team is also on hand to answer any burning questions about jurisdiction.


Source: CAP


How can we help!

LS Consultancy are experts in Marketing and Compliance, and work with a range of firms to assist with improving their documents, processes and systems to mitigate any risk.


We provide a cost-effective and timely bespoke copy advice and copy development services to make sure all your advertising and campaigns are compliant, clear and suitable for their purpose.


Our range of innovative solutions can be tailored to suit your unique requirements, no matter whether you’re currently working from home, or are continuing to go into the office. Our services can be deployed individually or combined to form a broader solution to release your energies and focus on your clients.


Contact us today for a chat or send us an email to find out how we can support you in meeting your current and future challenges with confidence.


Explore our full range today.


Contact us