Action against misleading ad claims

Apr 22nd '20

Taking swift action to tackle a drip feed of misleading ad claims.


Today the Advertising Standards Authority (ASA) has banned advertising claims on websites and in social media by three clinics offering intravenous (IV) drip treatments which made medicinal claims that implied they could prevent or treat COVID-19.


These investigations were fast-tracked as part of the ASA focus on prioritising and tackling ads that exploit the public’s health related anxieties surrounding the current crisis.


Various claims made by the advertisers, including: “Help protect and prevent against the new strand of virus (known as the Coronavirus)”; “protect yourself from infection”; and, “a good way to boost your immune system and protect yourself from viral infections”, were all a problem under advertising rules.


In each of the cases we investigated, the IV drips offered by the advertisers were not licensed as a medicinal product by the Medicines and Healthcare Products Regulatory Agency (MHRA). Because of that, no medicinal or medical claims could be made for them. In one case the IV drip contained medicinal products but the medicinal claims did not conform to the marketing authorisation for the products. Any mention of coronavirus/COVID-19 in the promotion of an IV drip product would bring the product under medicines regulations, as would any claim that implied treatment of, or protection from, the virus.


As follow-up, the ASA Compliance team is working with the MHRA to target other businesses who have recently advertised IV drips to consumers. Next week they will issue an Enforcement Notice instructing other businesses offering IV drip treatments to take immediate action to review their ad claims, including on their websites and social media pages, and remove any references that make direct or implied references to treat or prevent Coronavirus/COVID-19.


The ASA encourage anyone who has seen similar claims or who has concerns about any other covid-19 related ads to get in touch via the reporting form.


Source: ASA


How can we help firms? 

In the meantime, if you’re concerned about your potential exposure to ASA action around advertising, our specialist team can help. At LS Consultancy, we can undertake a thorough review of your activities, your systems and controls, governance and due diligence arrangements, and your advertising.


We can then recommend whether and how you may need to adjust your approach to advertising.


Get in touch today by using the contact form on the right, by emailing


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