This guide contains practical steps that will help public sector organizations and departments develop a text message policy and retention strategy to protect against the risk involved with use of this popular, universal form of communication.

Public sector organizations need communications and recordkeeping policies that protect them against the risk that comes with new forms of communication, like text messaging. In this guide, you’ll find the steps you need to craft the right policies for your organization, and develop smart text records management practices so you’ll be better prepared to respond to open records requests or other e-discovery needs when they arise.

Download this guide to learn:

  • Text message record management best practices
  • How to craft a text message policy for your organization
  • How records management technology helps meet your state’s open records laws

Source: Smarsh

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