Worldwide fight to tackle nuisance messages intensifies

A global fight against nuisance calls and spam texts has stepped up a gear.

The Information Commissioner’s Office (ICO) is among eleven enforcement authorities across the world which have signed a memorandum of understanding (MoU) committing to share intelligence about unwanted calls and messages.

Stephen Eckersley, ICO head of enforcement, said:

Unlawful marketing calls and messages cause genuine fear, anxiety and frustration to citizens across the globe.  It is a global problem that does not respect borders, requiring a global effort to tackle it.

This MoU means that authorities across the world, including the Information Commissioner’s Office, are now actively sharing intelligence. This will help us enforce the law and stop the scourge of nuisance calls and spam texts.

The eleven signatories of the MoU are all members of the London Action Plan (LAP) group, which promotes cross-border intelligence-sharing and cooperation to fight the global problem of spam, scams and unsolicited messaging.

Along with the ICO, the other signatories are: ACM (the Netherlands), the ACMA (Australia), CRTC and OPC (Canada), FTC and FCC (United States of America), NTSIT (United Kingdom) and KISA (Korea), Department of Internal Affairs (New Zealand) and National Consumer Commission (South Africa).

The MoU builds on ICO enforcement action to tackle nuisance calls and spam texts. In the last year the ICO has issued £2.3 million of fines, targeting companies responsible for more than 72 million nuisance calls and almost two million spam text messages.

There is advice on the ICO website on how people can stop nuisance calls and spam texts and how to report them.

The ICO’s direct marketing guidance offers advice to help responsible organisations keep within the law when sending advertising by electronic means, such as by telephone, email or text.

Related articles:

1#  ICO and Ofcom publish nuisance calls and messages update

2#  Nuisance call companies warned to expect more fines

3#  Calling all mobile users… text 78070 to reduce nuisance calls

4# New ICO direct marketing guidance 


Source: ICO website