Guides to help businesses ensure that their contract terms and notices are fair and clear for consumers.

These guides provided by the Competition and Markets Authority (CMA) provide an overview of some of the main things you need to know about unfair contract terms law to help you in your dealings with customers.

Use the CMA quick online form to see which of the individual guides may be most relevant to your business.

You can also take this short quiz to test your knowledge around fairness in contract terms.

Unfair terms and your business

Guidance

Videos

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