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January 2020

Advertising guidance: Lasers

January 22nd, 2020|CAP|

General: Lasers Lasers can be used for a multitude of treatments, but marketers must in the first instance ensure their device is safe. Marketers are responsible for the classification of their devices, whether for medical or beauty purposes, and ensure that it holds the appropriate CE Marking. Marketers who are unsure about the regulation [...]

What is the board’s role in digital transformation?

January 17th, 2020|board|

What is the board’s role in digital transformation? ‘Digital transformation’ has been an ongoing theme in business over recent years. In financial services, for instance, as explored in a recent blog, digital transformation is a concept which has now become central to a successful business strategy. It has led to faster, more cost-effective operations; [...]

What is the FCA doing to tackle the ‘loyalty penalty’?

January 17th, 2020|Compliance|

Last week, the Financial Conduct Authority (FCA) published an update on its work to address issues raised in the Citizens Advice ‘super-complaint’. What has the financial regulator done to tackle the failings outlined in the complaint? What was the Citizens Advice super-complaint about? The super-complaint was issued in September 2018. It followed research from [...]

6 ways you can improve your marketing approvals process

January 17th, 2020|Marketing|

For regulated Marketing teams, the compliance approvals process is a necessary part of producing financial promotions. That doesn’t stop it becoming a frustration at times. It has the potential to slow down your production and create work via repeated reviews and edits. It doesn’t have to be this way, though. How can you optimise [...]

How to Navigate Compliance During Your Skype to Teams Migration

January 16th, 2020|Smarsh|

Earlier last year, Microsoft began migrating the Skype for Business application to their Teams collaboration platform. Microsoft touts this as a big win for customers because they will have a more streamlined workflow on the integrated application. Users can collaborate on files, communicate through chat, and have virtual meetings at the same time, on [...]

Misleading advertising

January 16th, 2020|CAP|

Oh what a tangled web – Misleading ads. Although it’s usually the ‘harm and offence’ rulings that hit the headlines, roughly 70% of the complaints the Advertising Standards Authority (ASA) receives each year concern potentially misleading advertising. Making sure your advertising doesn’t mislead consumers might seem straightforward, but it’s a broad area that often [...]